Based.

Comments are full of copium though.

  • @MerchantsOfMisery@lemmy.ml
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    2 years ago

    Even poor working class people can easily figure out how to use it.

    The problem isn’t whether poor, working class people can figure this stuff out. It’s whether they realistically will, and in the case of software like Matrix, particularly in its current state, it will not attract most working class people who introduced to it. Privileged people tend to have the time and resources to go through the inevitable troubleshooting that’s involved in switching primarily used software to something completely new, and far too often to these issues get downplayed (i.e. the “I installed Linux for my parents but they keep complaining” phase that many open-source enthusiasts go through)

    The popular FOSS projects you mentioned as success cases were obscure and little known for many years before going mainstream. Ask yourself if you remember when Firefox was called Phoenix.

    Firefox was called Phoenix for all of two years, and rapidly gained popularity after a great amount of time and effort was paid with respect to what users actually want and will use-- not what users can and should use, according to developers.

    I think that the response in this discussions often boils down to “users CAN figure it out” demonstrates the exact problem I’m talking about, in that there’s a massive difference between when users can do, and what users will do. Fixating on the former and not the latter is a massive waste of time.

    • @marmulak@lemmy.ml
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      22 years ago

      Have you even used Matrix? It’s everything you claim would make a good alternative to Discord. It’s what people actually want, it’s easier to use.

      • @MerchantsOfMisery@lemmy.ml
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        2 years ago

        I have-- I found it to be a pain to setup and trying to get people to try it was ridiculously difficult. After I got it setup and sent the link to others to download, most people asked…

        “What client do I download? Why are there so many?”

        “Do I need to setup a server? What are all these options”

        “Are [mutual friends] on here? No? Okay…”

        “Does [popular community] have a server here? No? Okay…”

        It’s what people actually want

        I just can’t help but laugh at this statement. It’s not what most people want, and it’s a shame so many people refuse to try and understand why. I’m tired of hearing open-source advocates fawn over things like Linux or Matrix and act like the average user experience isn’t the biggest reason why a lot of open source software is so unpopular.

        It reminds me of people who are bad at cooking because they don’t use enough salt, butter, sugar or spices, and they insist that one has to acquire a more refined palate to enjoy their bland food. It’s like vegans who actually know how to make good food (i.e. VLC, OBS, Libre Office) versus vegans who refuse to listen to feedback and keep serving up dishes that they think are amazing but most people think are mediocre.