I pre-ordered a pair of Jennen shoes (elevator shoes, so I can be a big boy) from their online site (they no longer have the shopfront on Johnstone street) and got asked for a tip at the end. For basically changing a stock allocation assignment. I had a whinge on their contact forms, and they replied “the tip function is optional”.

2 years later I emailed again, saying “I haven’t bought a replacement pair of shoes, all because of the audacity to ask for a tip. I get that it’s optional, but so is a cashier going ‘hey give me that twenty from your wallet’, and when the customer goes ‘wtf??’ the cashier replies ‘oh lol it’s optional’. You may have thought ‘you know, a tip screen could give us free money! What’s the harm?’, and I guess this follow up email is proof of that harm. Don’t bring tipping culture here please!”

I get this reply a day later, and can confirm the tip function is now gone. Loverly! Whinging may be one thing, but persistent whinging made the difference.

  • fine_sandy_bottom@discuss.tchncs.de
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    8 months ago

    There’s a lot of odd things that really grind my gears but I’ve got to admit, this isn’t one of them.

    Including a tip at a restaurant would bug me, but I couldn’t care less about this.

    Loads of restaurant receipts have a spot to write in a tip which everyone happily ignores.

    You might even say, it’s part of the cultural fibre of Australia to ignore tip requests.