Excerpt from the article:
Schenker says that after his years in the service industry, he has watched tipping evolve into a major part of his pay.
“If there is some means of tipping that’s available to you, that should signal to you that workers there aren’t being paid enough,” says Schenker. “Tipping is sort of an acknowledgment of that fact.”
To Schenker, customers who don’t tip are not understanding that businesses treat tips as a baked-in part of workers’ wages.
“They subsidize lower prices by paying employees less,” he says. “If you aren’t tipping, you are taking advantage of that labor.”
He was so close… Especially for someone who says himself does not make much money.
That’s not true. I’ve heard accounts of early servers who only made money off of tips and were expected to pay the restaurant a portion of their tips for the privilege of serving there. In fact the only way to get service was to tip them beforehand and how much you tipped determined the level of service you received. This tip for good service is just a myth that is an excuse to avoid tipping.