• Honytawk@lemmy.zip
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    1 year ago

    Nah, ISP support (and many other support) just have a script they have to go through on every call.

    I agree that rebooting your electronic device will fix a lot of issues.

    But if those from support were actually any good, they would just reboot your router remotely.

    • PupBiru@kbin.social
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      1 year ago

      that kind of reboot doesn’t do everything… turning the power off for 30sec completely discharges the capacitors in the power supply, as well as leaving time for things in the exchange to time out and reset

      it’s a quick way of solving a mountain of issues, both client side and ISP side

      some ISPs do have a script, some have better support than that but rebooting is a good strategy for a huge number of things because IT systems are just so complex