I would have expected them to ask me to message them, in order to resolve the issue of not having access to my old email. Instead, they assume that I still have access to it, by simply contacting my email provider!

If I could do that, I wouldn’t have lost access to it through would I?

  • Tetsuo@jlai.lu
    link
    fedilink
    English
    arrow-up
    18
    arrow-down
    1
    ·
    6 months ago

    If there is one thing I secure as much as possible it’s my main email address.

    If you think about it that’s the most important account of all.

    If you lose it, every account using this mail as recovery is also pwned.

    I understand this is frustrating but I agree with others that there is not much else discord could do.

    • Lost_My_Mind@lemmy.world
      link
      fedilink
      English
      arrow-up
      9
      ·
      6 months ago

      My main email said they suspected unusual activity from me. So I need to go to my backup email, and get a code. Simple enough. So I go to my backup email which I never use. I log in, and they say "Looks like it’s been a while, we’re going to send an email to the backup of this account. Well the backup of the backup is the main account. So now I know the passwords for both accounts. But I can’t get into either because both are pointing at the other, so I can’t get into either.

      I legit want an actual hacker to hack my backup and let me in, just so I can get into my main. I’ve had the account since 1997

      • RaccoonBall@lemm.ee
        link
        fedilink
        English
        arrow-up
        1
        ·
        6 months ago

        This type of thing is why I, against all internet advice, host my own email. It’s a pain but it’s nice being in control.