Australian flag carrier Qantas has apologized after an R-rated movie was played on every screen during a flight.
The incident occurred on a flight between Sydney and Haneda Airport in Tokyo.
Technical issues with the Airbus A330’s in-flight entertainment system meant passengers couldn’t select their own movies.
Qantas said its crew members had a limited list of movies that could be played across every screen, and some passengers had requested a particular movie.
The Guardian reported that the film shown was “Daddio” — a 2023 film starring Dakota Johnson and Sean Penn.
It’s rated R for language throughout, sexual material, and brief graphic nudity. According to the Guardian, one passenger described it as “40 minutes of penis and boobs.”
For it to be forced onto every screen and people unable to make selections it sounds like the system wound up in the mode for the safety video, and the screens can’t be turned off then. The article says they were eventually able to switch to a family movie but still couldn’t control individual screens.