I have gone to a local electronics store, Best Buy, several times in the last few years because I wanted something immediately only to be stopped at the last moment by a locked shelf and no one around to unlock it. What the fuck are you even supposed to do there? Scream and shout until someone arrives? Quietly stalk an employee until you find your moment to strike? I just fucking leave, I’ll wait for shipping.
A simple solution would be a buzzer system that calls an employee to your aisle. But if an employee has the option of meeting shelf stocking or some other target, or spending time helping a customer, which isn’t as easily tracked and doesn’t look as good on a chart when bosses look at it, which do you think that they’ll choose?
My local petrol station has the same person stocking shelves as serving customers a lot of the time, it creates a right nightmare situation.
I have gone to a local electronics store, Best Buy, several times in the last few years because I wanted something immediately only to be stopped at the last moment by a locked shelf and no one around to unlock it. What the fuck are you even supposed to do there? Scream and shout until someone arrives? Quietly stalk an employee until you find your moment to strike? I just fucking leave, I’ll wait for shipping.
A simple solution would be a buzzer system that calls an employee to your aisle. But if an employee has the option of meeting shelf stocking or some other target, or spending time helping a customer, which isn’t as easily tracked and doesn’t look as good on a chart when bosses look at it, which do you think that they’ll choose?
My local petrol station has the same person stocking shelves as serving customers a lot of the time, it creates a right nightmare situation.