My washer and dryer both support internet-connected “smart” features, which I find pretty silly.

However, some water got into the dryer’s interface (touch screen buttons), and we were unable to start it. Connecting it to the internet and using the app to start it was a workaround. Fortunately, the water dried and now the button works again.

So that’s one niche use-case I can think of. I’d just prefer physical buttons that are more reliable, though.