I know this is a popular notion, but have you guys thought about:
- If the doctor sees someone who is 30 minutes late, their entire schedule slips. So y’all complain if they don’t see you if you are 15 minutes late (usually that’s the policy), but also complain if you have to wait.
- Have you guys thought about that primary care appts are in 15-20min increments (30min tends to be generous), which means, they either don’t address your issues if they are complicated. Or they’ll tend to run late?
Many people have no transportation, and it’s even harder to make it on time if one’s sick, so it’s just the right thing to try to squeeze in those who are late, but y’all can’t have it both ways.
source: am MD. And yeah I rather run late but see everybody and address everything I can, than finish on time and help nobody/few.
Not universal, but absolutely common, unfortunately. The standard is 30 minutes for returns and 60 for news, but in private practice they tend to cut it much shorter.