Recognizing when people need help and support doesn’t mean you are trying to justify illegal acts. No one said stealing is ok. Just because you understand the root of the problem doesn’t mean you are giving it a pass. This is why people with mental disorders still face consequences for their actions. However, if rehabilitation is something you value, then it is important to recognize that their needs may be different than other people’s for rehabilitation to be successful. Punishment with no attempt at helping a person overcome their afflictions is just a guarantee that they will act out again.