Yeah, I’ve had to do volume licensing before and this whole support spiel is bs. Big companies hire support firms like Tata Consulting Services or smaller firms for end user support. Medium businesses sometimes do that or have in house IT handle it. I’ve never heard of anyone ever getting paid support from Microsoft. Don’t even know how one would go about hiring it.
Yeah, I’ve had to do volume licensing before and this whole support spiel is bs. Big companies hire support firms like Tata Consulting Services or smaller firms for end user support. Medium businesses sometimes do that or have in house IT handle it. I’ve never heard of anyone ever getting paid support from Microsoft. Don’t even know how one would go about hiring it.