• Emerald@lemmy.world
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    7 months ago

    I’m not advocating for long wait times, I’m just saying, 30 minutes is nothing compared to what some companies will do to you. Some people are on hold for hours, slowly going insane.

    • HeyThisIsntTheYMCA@lemmy.world
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      7 months ago

      Does it count as being on hold for multiple days if you’re in hold for 8 hours, the line shuts down, hangs up, and everyone working there goes home, you have to call back the next day, and you have to repeat that for three or four days until you finally reach someone or does that count as multiple incidents because