Got an email from a bank saying my account has been put in a restricted state because they have been unable to reach me. Their emails reach me fine. They rarely send paper mail but when they do I can see that they have the correct address on file.

Then I looked closer at their email, examined the HTML, and found that they insert a tracker pixel in their messages. So if I were to use a graphical mail client with default configs, they would surreptitiously get a signal telling them my IP (thus whereabouts) and time of day every time I open my email from them. I use a text client so the tracker pixels get ignored.

Would a bank conclude from lack of tracker pixels signals that they are not reaching a customer, and then lock down their account?

I’m not going to call them and ask… fuck them for interrupting my day and making me dance. I don’t lick boots like that. I just wonder if anyone else who does not trigger tracker pixels has encountered this situation.

  • protist
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    5 hours ago

    If there’s actually a problem with your account, and you ignore it, the only thing you’re accomplishing is putting any money you have in that account at risk. Why are you so bothered by your bank sending you an email using extremely common informatics technology, especially after you already planned for this and literally aren’t sending them any of the data you’re concerned about? Try calling them