Replaced tailgate around Christmas after a collision, and now noticing condensation inside a taillight. Body shop says they’re not responsible and are quoting $250 to replace. Please advice.
Replaced tailgate around Christmas after a collision, and now noticing condensation inside a taillight. Body shop says they’re not responsible and are quoting $250 to replace. Please advice.
Did your insurance cover the repair? If so, you might be able to use them as leverage. Most insurance companies will work on behalf of a customer who gets fucked over by the collision department.
My 2010 Highlander was involved in a front-end collision. When Shit Collision, Inc, replaced the plastic bumper they broke the two body panel brackets that held the quarter panels above the wheels to the new bumper. Rather than admit the mistake, suck up the cost as a mistake, and carry on, they told me it’s “supposed to be like that” (i. e. sticking out an inch and a half from the rest of the car’s body).
No matter the amount of bullshit I called on them they wouldn’t budge. So I called my insurance company. After a tense exchange between Manager McNuts and Adjuster Andy, the body shop still said no so I went elsewhere, insurance covered it, and Shit Collision, Inc., is an empty brick building now.