An internal memo circulated at the Social Security Administration stated that the agency is considering adding another step to battle fraud that would force millions of customers to file for benefits in person at a field office instead of over the phone, according to The Washington Post.

The memo noted that the policy change would lead to significant disruptions to the agency’s operations and could lead to major difficulties for elderly and disabled people with restricted mobility. The Department of Government Efficiency, headed by Elon Musk, also revealed plans to close dozens of Social Security offices…

  • andrewta@lemmy.world
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    4 hours ago

    As bad as they make websites doing it online is going to be basically impossible for most people anyway.

    Same for the mail in forms.

    I swear the people who design these things personally keep the cartels in business by the amount of Crack they do.