They also have different processes. Each report would start as a support request that goes through some customer care department or even call center first, that will triage the issue with some knowledge base or decision tree. So before a meaningful report makes it way to a department that can actually deal with it, a dozen other people are involved first.
Unfortunately, AAA devs usually already have such a backlog of bug reports that they won’t consider this an advantage
They also have different processes. Each report would start as a support request that goes through some customer care department or even call center first, that will triage the issue with some knowledge base or decision tree. So before a meaningful report makes it way to a department that can actually deal with it, a dozen other people are involved first.