• RetroRandy
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    311 months ago

    I quit reporting any emails at my job. Reported one from an outside source once, but it wasn’t technically a phish. So I received mandatory online safety courses for “wrongly reporting a phishing scam”. Which was the same courses I was already forced to take a few months prior. I was pissed.

    • SpicyPeaSoup
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      311 months ago

      My workplace thanks us for reporting pretty much anything. What your place is doing is making people too scared to report. Smort.

    • Tempiz
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      111 months ago

      Your security team sucks. Users should be encouraged to report anything sus, even if it occasionally results in a false positive.

    • namesare4squares
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      111 months ago

      Are you kidding me? I would kill for a user base that over reports.

      Better that than the guy who downloads taxformpdf.exe and runs it without a second thought.

    • chrisd
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      111 months ago

      I safely opened an obvious phishing mail to see the tactics they employed - not realizing our company signed up with a company to “test” its employees. I was then required to attend mandatory phishing training - I refused on the grounds that I didn’t fall for the attempt. The “you must attend by” date came and went and I never heard anything more about it from IT. I, too, was pissed.

      My favorite thing now is to report mails from the head of IT as phishing emails (e.g., “…we are seeing an increase in phishing attacks around this rando topic. Click here to learn more…”). Test me once, shame on me…

      • rastilin
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        111 months ago

        This is the way. There’s nothing more important than security, can’t be too safe.

    • @thirdtower@lemmy.world
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      111 months ago

      That’s gotta be one lazy IT team or a terrible training firm, if they’re expecting training to “solve” phishing, at the cost of causing security fatigue on users.

      What a terrible policy.

      In my firm, we never raise a fuss over someone suspicious of phishing, because it’s our job, not theirs.

      If anyone was actually reporting so much that it’s impacting firm time, yah don’t sign them up for training, we just talk to them.

  • Square Singer
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    211 months ago

    Our phishing test emails have a special header so they are ignored by the spam filter.

    I created an email filter that checks for this header and sends all emails with that header into the spam folder.

  • shikitohno
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    211 months ago

    Just automate it away. My job uses the phishing alarm button for reports, so I can’t totally automate the process, but I’ve set up a rule in Outlook to put all the phishing test emails in a separate folder based on the headers. I can just let them sit there if I want, or just hit the report button without thinking twice about it.

  • BuffLettuce
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    211 months ago

    As IT, I like when i get emails from Co-workers who forward me their spam emails that made it thrugh not just Microsofts detection, but Proofpoints as well and came out “Clean” but is obviously a phishing email. I wish some people would ignore their emails more often…

  • Autonomous
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    211 months ago

    no they only award the people who send in the most phishing emails here. people who don’t open them at all are given no recognition whatsoever.